Users and groups provide access control for the TTerm Connect Administrator Portal and Desktop Client as well as determining which profiles a user will be able to access through the desktop client. This article describes how you can add new users and groups or modify existing user and group accounts in TTerm Connect.
Note: this article refers to local (internal) TTerm Connect users and groups only, for LDAP integration refer to the article on Configuring TTerm Connect and Active Directory/LDAP
User and groups settings are available the Administrator Portal on the User Management page.
Default Groups
Several user groups are built-in to TTerm Connect by default.
- Admin: The administrator’s group, granting access to the Administration Portal. This group cannot be deleted and is colored green in the user management section of the Administration Portal.
- Default : The default user group. This group cannot be deleted.
- Guest : A group which anonymous users are assigned to when logging into the TTerm Connect desktop as guests.
Guest access to TTerm Connect is disabled by default. To enable it or to change the group which guests users are added to on logging in, refer to this article: How Do I Enable or Disable Guest Access?
How to Add a New User

To add a new user, follow these steps:
- Login to the Administrator Portal (dashboard)
- Navigate to the User Management page of the Administrator Portal.
- Click on Add new user button. The following are the options that you must
complete when creating a new user account:
- Login Details:
- Login: The login username, for example admin
- Password : account password
- General:
- Full Name : name of the individual associated with account, eg firstName familyName.
- Email : an email address tied to the account.
- Groups:
- Group Membership : To add or remove a group to a user's account, drag and drop groups between the columns shown..
Only membership of local groups may be altered as LDAP user accounts are read only in TTerm Connect.
- Login Details:
- Click Add User to complete the process. The new user will be listed in the user table.
How to Edit an Existing User

To edit a user account, follow these steps:
- Login to the Administrator Portal (dashboard)
- Navigate to the User Management page of the Administrator Portal.
- Click or tap the Edit button on the desired user account listing as listed
in the user table. Excluding the account Login property all other details are editable, including altering the account
password. The following tabs are available when editing a user:
- General : contains the user details.
- Groups : shows a list of the groups that the user is a member of.
- Profiles: a list of profiles which the user can see when logging on the desktop client. These may be accessible through membership of a group or directly to the individual user. To remove a profile from a user, click or tap Remove on the appropriate column row. You will be asked to confirm the action. Alternatively, click the Edit button to be taken to the Profile Editor where you can add or remove individual access rules for the profile.
Only membership of local groups may be altered as LDAP user accounts are read only in TTerm Connect.
How to Add a New Group

To add a new user, follow these steps:
- Login to the Administrator Portal (dashboard)
- Navigate to the User Management page of the Administrator Portal.
- Click on Add new group button. A new group account has the following
options:
- Display Name : a unique group name. For example, Head Office or Accounting.
- Description: a description of the group.
- Administrator Privileges: when enabled, permits group members to access the Administrator Portal.
Editing a Group
To edit an existing group account, follow these steps:
- Login to the Administrator Portal (dashboard)
- Navigate to the User Management page of the Administrator Portal.
- Select the Group tab to view the Group table.
- Click or tap the Edit button on the corresponding row in the Group table . The following tabs are available when editing a group:
- Group Detail : a unique group name. For example, Head Office or Accounting.
- Members : displays a list of users who are associated on this group. Click Edit to access and edit the user account.
- Profiles : lists the profiles which are accessible through membership of this group.
To remove a profile from a group, click or tap Remove on the appropriate column row. You will be asked to confirm the action.
Note that the default and admin groups contain elements which are read only and cannot be edited.
For information on granting or limiting access to a profile, either for individual users or groups, refer to the article
on Creating an Access Rule in TTerm
Connect.