Desktop Error Code: G3 | Turbosoft
This error code will display on the Desktop Client login page. It indicates that the client was unable to retrieve configuration information related to LDAP/Active Directory.
In such circumstances user login will still be possible using local account credentials.
To resolve this issue, first confirm that the LDAP/Active Directory server is online.
Additionally, an administrator should login to the TTerm Connect Administration Portal and navigate to thepage. On the tab, in the section labelled , check that the login details for the LDAP/Active Directory server are correct by clicking or tapping the button.
Active Directory configuration, TTerm Connect