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TTWin - FAQs

General
The changes to my TTWin3 session are not saved. How do I save them?

I want to have several TTWin3 sessions in the one window, how do I do this?

I have changed the printer font within TTWin3 but my printouts are not printing with the new font, why?

How do I remap a key?

How do I stop my users from exiting TTWin3 without first logging off from the host?

How do I script the login process?

Can I remove certain menu items?

I have remote users utilizing dialup ISP connections to reach my host, problems arise when they unexpectedly disconnect or drop-out, can Turbosoft provide a solution to this?

I have mapped Alt-F6 but when I press it nothing happens, why?

How can I get more licenses for TTWin3?

Is support free if I only have an evaluation copy TTWin3?

Can I distribute copies of the TTWin3 Evaluation software?

Can I get a special customized version of TTWin3 to suit my needs?

I need an extra or replacement media cd copy of TTWin3!

What is a .twc file?

How do I record the problem I am having with TTWin3 to a file so that I can send it to your help-desk, so that you are able to better evaluate the issue?

What is an IRF?

What information should I submit when reporting an issue with the Turbosoft help desk?

Can I turn off the vertical scroll bar?

How do I turn off the border around the emulation window?

What activation keys should be used with TTWin3 once downloaded?

How do I launch TTWin3 with a .twc file, other than default.twc?


Installation
When I try to run TTWin3 I get the error message "Lease period has expired".

I am trying to install TTWin3 but I keep getting an error message stating 'Invalid serial number or activation key', what is wrong?

Can I create a server-installed copy of TTWin3?

What are the minimum requirements needed for TTWin3?

What files are left over when TTWin3 is un-installed?


Emulation
Which emulation do I use?


Communications
I sometimes receive an error message stating 'TCP/IP Error 10054, connection reset by peer', what does this mean?

How do I get TTWin3 to automatically connect when I start it?

When I connect using serial comms the data displayed is not valid, what can I do?

I am unable to make a connection via telnet and receive the following error


File Transfer
I cannot use my TTWin3 session until I exit FTP Drag & Drop, why?

Can I stop my users having access to the file transfers protocols?

I cannot use my TTWin3 session until I exit FTP Drag & Drop, why?

Have you downloaded and installed the latest update pack for your version of Turbosoft software? Doing so may resolve any issues you are experiencing.

Click here to get update packs